Support
Find the answers to some of the most commonly asked questions about QualCheckers and how it can benefit you.
How can we help?
Incentive Management
Allows you to set up discount coupons or giveaway rewards with customizable values and rules.
Enables sending incentives automatically from feedback triggers or manually to selected contacts.
Lets you publish incentives on the Public Dashboard for open access by users.
Provides a consolidated view of incentive details including IDs, status, expiry, and quantity.
Ensures secure incentive redemption through QR codes, OTP verification, and usage limits.
Campaign Planning & Design
Offers ready-to-use templates to help you create visually consistent campaigns quickly.
Allows editing text, layout, and images to customize campaign content easily.
Supports uploading images and documents to enhance your campaign design.
Captures key details like campaign name, type, and category for organized management.
Campaign Deployment
Enables sending campaigns through email or posting them on internal channels.
Allows selected campaigns to be displayed on the Public Dashboard for wider audience reach.
Lets you choose individual contacts or groups using search and filtering tools.
Provides a final review step before sending the campaign for approval or delivery.
Email Automation
Guides you through selecting templates, choosing recipients, reviewing details, and sending bulk emails.
Automatically inserts personalized data such as names or email details into each message.
Allows attaching documents or files to mail merge emails for added context.
Lets you preview the message and confirm all settings before sending or submitting for approval.
Audience Targeting
Helps you choose recipients using search, filters, and individual contact selection.
Allows selecting entire predefined groups for faster audience targeting.
Supports uploading Excel files to quickly add multiple contacts to your recipient lists.
Displays the full list of selected recipients before sending for final confirmation.
Workflow Approvals
Ensures all incentives, campaigns, and mail merges pass through required review steps.
Combines pending items from all marketing modules into a single approval dashboard.
Allows administrators to enable or disable automatic approval for specific marketing actions.
Lets approvers review content, recipients, and templates before approving, rejecting, or returning items.
Monitoring & Security
Monitors incentive usage and enforces expiry, quantity, and redemption rules.
Maintains detailed logs of actions for compliance and tracking purposes.
Assigns batch numbers to campaigns for easier monitoring and reporting.
Helps ensure the integrity of marketing activities with verification and fraud-prevention measures.