We at QualCheckers are committed to respecting your privacy and protection of your personal information. In our privacy policy we have outlined how we capture and use the personal information that we gather about visitors to this website and users of our products and services.

We recommend you read through the following carefully to understand our views and practices regarding safeguarding your personal information and how we will handle it.

The Information we collect about you

We collect information about you that is provided by you, when you use our products, services and website, and when other sources provide it to us, as follows:

• Contact Information
• Account information
• Billing information
• Information that you provide to us
  • contact us by phone, email, online chat or otherwise.
  • fill in forms on our website.
  • register to use our website.
  • sign up for our newsletters and promotions.
  • respond to a survey run by ourselves (feedback on services, training courses etc).
  • register or attend one of our events or training courses.
  • participate in forums on our website.
  • contact us for customer support.
• Usage information
• Cookies
• Log data
• Social media
• Third party services/ Integrations
• Information from other users
• Survey Data

How we use your information

We use the information that we have collected about our users in the following ways.

• Providing our products and services
• To collect payment
• Responding to enquiries
• Third party services
• To protect our business, products, services, and website
• To develop, test and improve our products, services, and website
• Monitoring and enforcing our rights
• Legal requests
• Notifications
• Surveys and feedback requests
• Marketing

Who we share your Information

We will only disclose your information under the circumstances as listed below

• Our service providers
  • hosting our online survey services and our website
  • sending our customer communications
  • providing our online chat services
  • provide analytics information
  • manage credit card processing
• To seek Professional advice
• Compliance with legal obligations and enforcement of our rights
• Our group of Companies
• Other users within your organization
• Usage of our Forums

Security of your Information

We take the security of your information extremely seriously and have attained ISO 27001:2013 certification and are constantly working towards ensuring that our information security policies and procedures follow industry best practices.

We store all your information that is provided to us on secure servers. In addition, our data center providers are also ISO27001:2013 certified, and your Survey Data is encrypted both on the servers and in transit.

We require that you keep your password confidential where you use a password to access certain sections of our website or services.

Data Retention

We will retain your information for as long as your account is active, or as long as required to provide you with our products or services, or to fulfill our other purposes as outlined in this policy, including for legal, accounting, or reporting purposes. If you wish to delete your personal information at any time, let us know at support@qualcheckers.com.

Links to other websites

On our website, you may find links related to other third-party websites. Clicking on those links to those websites, you will leave our website to go to the website that you selected. We cannot be held responsible or liable for the use of your personal information by such third parties, nor can we guarantee that they will adhere to the same privacy practices as we do.

Cookie Policy

We make use of cookies on our website and while providing you with our online services. Cookies are small data files that are stored on your browser or the hard drive of your computer when you visit our website or use our online services.

These cookies are required for the operation of our website to recognize and count the number of visitors to our website and to collect information about how visitors use our website to help us to analyze and improve its performance.

We also use cookies to enhance the functionality of our website, for instance by storing your preferences, which record your visit to our website, the pages you have visited and the links you have followed, to help us to make our website more relevant to your interests.

You can change your cookie preferences by clicking the Change Settings button on the cookie banner or remove cookies by deleting them from your browser history when you leave our website.

GDPR Compliance

QualCheckers is a secure GDPR compliant survey platform that helps you create compliant surveys in easy steps in accordance with these regulations. We are committed to constantly updating our software and systems on the new and increased security standards that GDPR introduced and will continue to evaluate our practices to ensure that they align with industry standards.

QualCheckers offers powerful features and functionality that enables our customers to help create GDPR compliant surveys.

Changes to our Privacy Policy

We may make changes and updates to our Policy from time to time, so please check it back frequently for any updates. In the event of a material change to the Policy, we will notify you by posting the update on the Site, sending you an email, or otherwise notifying you.

The Site, the Service, the Terms and/or this Policy may be updated by us at any time without prior notice to you, and at our sole and absolute discretion. You acknowledge any changes to the Policy by continuing to use the Service after the effective date of any modifications thereto, either by registering or by simple use.

Contact Us

If you have any further questions regarding our privacy policy, feel free to get in touch with us via email at support@qualcheckers.com.