Support
Find the answers to some of the most commonly asked questions about QualCheckers and how it can benefit you.
How can we help?
Account Settings
Manage your QualCheckers Account information and additional settings
Add profile picture / Change current picture
Providing your company’s few basic details can help us serve you better
Account verification adds an extra layer of security that helps to protect your account and data
Delete your QualCheckers account in a few basic steps if you no longer use or require our services
View information about our frequent updates, check update status, learn more about newly added features and more
Administrator
Manage Administrator basic details and additional information
Manage users, projects, permissions, communications, and important overview information about the system
The admin dashboard provides real-time information and data related to ongoing projects, tasks and operations
Setup the admin’s controls, information they can access, and tasks they can perform
Modify Administrator account settings
Manage Users
Learn how to add multiple users to your survey account and enable your team members to access the surveys and reports
Learn how to remove users collaborating on a survey project
Understand how to setup user roles and define the rights of access and functionality for each user
Create groups to allow two or more users to share and collaborate on survey projects, reports, etc.
Manage groups by defining rules that govern the groups access permissions for data, contacts, analysis, reports etc
Plan & Pricing
Get a basic overview of your current subscription plan, its offerings, features, types of support etc
Learn more about your QualCheckers platform usage statistics for various parameters
Learn how to change your current subscription plan or upgrade to a higher plan
Stay informed on how to renew your subscription plan at the right time
Understand the basics of how to cancel your subscription plan
Billing & Payment
Know more about how to access your Billing details, view, and download receipts etc
Learn how to configure recurring billing for your QualCheckers subscription
Get to know more about the important aspects of managing your billing for your account
Manage the basic information required to complete payment procedures on the QualCheckers platform
Learn about the multiple payment methods that are supported by the QualCheckers platform
Learn more about the advanced settings for managing payments for your subscription plans
View detailed history of your paid payments as per custom time interval, download payment reports and more
Login & password
Learn how to change the username for your QualCheckers account
The Forgot password option requires the user to provide few basic details for verifying authenticity for resetting password
Understand the settings and procedures involved in resetting the password for your account
Stay up to date on how to change the email address of your QualCheckers account and the verification steps involved in the process
QualCheckers offers face id login capabilities by leveraging Microsoft Face API to further safeguard your account and data
Captcha verification feature is provided during login to help protect from spammers and bots
The file upload question type allows respondents to upload files as responses to the survey’s questions. This in turn can help you collect data that cannot be easily captured through standard survey questions.
API & Integrations
Learn more about the QualCheckers API and how to configure them to interact seamlessly and transfer data efficiently with your existing business applications
Learn more about how to configure QualCheckers API for seamless integration with your OfficeGaps account
Learn more about how to configure QualCheckers API for seamless integration with your Zoom account
Learn more about how to configure QualCheckers API for seamless integration with your MS Outlook account
Learn more about how to configure QualCheckers API for seamless integration with your MS Teams account
Learn more about how to configure QualCheckers API for seamless integration with your existing CRM applications
The file upload question type allows respondents to upload files as responses to the survey’s questions. This in turn can help you collect data that cannot be easily captured through standard survey questions.
Notifications/reminders
Get to know more about how to setup a wide range of notifications for your QualCheckers account
Learn how to schedule reminders for tasks, events, activities, reports etc on the QualCheckers platform
Discover in detail about how to setup and configure basic and advanced notifications for the QualCheckers web application
Explore our knowledge base on how to setup and configure notifications for various purposes on the QualCheckers mobile application