Support

Find the answers to some of the most commonly asked questions about QualCheckers and how it can benefit you.

Account Settings

Manage your QualCheckers Account information and additional settings

Add profile picture / Change current picture

Providing your company’s few basic details can help us serve you better

Account verification adds an extra layer of security that helps to protect your account and data

Delete your QualCheckers account in a few basic steps if you no longer use or require our services

View information about our frequent updates, check update status, learn more about newly added features and more

Administrator

Manage Administrator basic details and additional information

Manage users, projects, permissions, communications, and important overview information about the system

The admin dashboard provides real-time information and data related to ongoing projects, tasks and operations

Setup the admin’s controls, information they can access, and tasks they can perform

Modify Administrator account settings

Manage Users

Learn how to add multiple users to your survey account and enable your team members to access the surveys and reports

Learn how to remove users collaborating on a survey project

Understand how to setup user roles and define the rights of access and functionality for each user

Create groups to allow two or more users to share and collaborate on survey projects, reports, etc.

Manage groups by defining rules that govern the groups access permissions for data, contacts, analysis, reports etc

Plan & Pricing

Get a basic overview of your current subscription plan, its offerings, features, types of support etc

Learn more about your QualCheckers platform usage statistics for various parameters

Learn how to change your current subscription plan or upgrade to a higher plan

Stay informed on how to renew your subscription plan at the right time

Understand the basics of how to cancel your subscription plan

Billing & Payment

Know more about how to access your Billing details, view, and download receipts etc

Learn how to configure recurring billing for your QualCheckers subscription

Get to know more about the important aspects of managing your billing for your account

Manage the basic information required to complete payment procedures on the QualCheckers platform

Learn about the multiple payment methods that are supported by the QualCheckers platform

Learn more about the advanced settings for managing payments for your subscription plans

View detailed history of your paid payments as per custom time interval, download payment reports and more

Login & password

Learn how to change the username for your QualCheckers account

The Forgot password option requires the user to provide few basic details for verifying authenticity for resetting password

Understand the settings and procedures involved in resetting the password for your account

Stay up to date on how to change the email address of your QualCheckers account and the verification steps involved in the process

QualCheckers offers face id login capabilities by leveraging Microsoft Face API to further safeguard your account and data

Captcha verification feature is provided during login to help protect from spammers and bots

The file upload question type allows respondents to upload files as responses to the survey’s questions. This in turn can help you collect data that cannot be easily captured through standard survey questions.

API & Integrations

Learn more about the QualCheckers API and how to configure them to interact seamlessly and transfer data efficiently with your existing business applications

Learn more about how to configure QualCheckers API for seamless integration with your OfficeGaps account

Learn more about how to configure QualCheckers API for seamless integration with your Zoom account

Learn more about how to configure QualCheckers API for seamless integration with your MS Outlook account

Learn more about how to configure QualCheckers API for seamless integration with your MS Teams account

Learn more about how to configure QualCheckers API for seamless integration with your existing CRM applications

The file upload question type allows respondents to upload files as responses to the survey’s questions. This in turn can help you collect data that cannot be easily captured through standard survey questions.

Notifications/reminders

Get to know more about how to setup a wide range of notifications for your QualCheckers account

Learn how to schedule reminders for tasks, events, activities, reports etc on the QualCheckers platform

Discover in detail about how to setup and configure basic and advanced notifications for the QualCheckers web application

Explore our knowledge base on how to setup and configure notifications for various purposes on the QualCheckers mobile application

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